Shipping & Returns

Shipping Charges

Shipping options are provided at the time of checkout. We offer Standard and Express shipping.

We ship to all 50 states, U.S. Territories (Puerto Rico, Guam, Northern Mariana island, U.S. Virgin Islands, American Samoa), and military bases (FPO & APO).

We do not ship to PO Boxes.

Ground Shipping

  • We offer FREE ground shipping on orders over $25.
  • $5 shipping charge applies for orders less than $25.

Actual charges are displayed in checkout.

Lansinoh ships most orders within 1 business day of receipt.

Please see below for a map of estimated transit times using UPS Ground.

Shipping map

Express Shipping

  • $15 for 2-Day Shipping: 2-Day shipments are delivered via UPS 2nd Day Air®.
  • $20 for Overnight Shipping (next day): Overnight shipments are delivered via UPS Next Day Air®.

All expedited orders must be placed by 1pm ET in order to ship the same day.

Any expedited orders placed after 1pm ET will ship the next business day.

Orders are not processed, shipped, or delivered on weekends or holidays.

Canada & International Shipping

We currently do not ship to Canada or other international locations.

Shipping Carriers

The carrier we use for Ground and Express shipments is United Parcel Service (UPS). Please note that UPS does not ship to PO Boxes.

Delivery Information

Lansinoh ships most orders within 1 business day of receipt. Shipping options are provided at the time of checkout.

Returns

This policy applies only to products that were purchased on Lansinoh.com. Products purchased from other retail outlets must be returned to the original place of purchase, per that retailer's return policy.

Lansinoh products are personal hygiene items, and cannot be returned unless they are new, unopened, unused, and in the original packaging. Products can be returned to Lansinoh for exchange or refund within 60 days of the purchase date. The cost of the original shipping is not refundable. Please contact our customer care team at 1-800-292-4794 or customerservice@lansinoh.com for complete instructions on product returns.

For items purchased at stores, please contact the store where the purchase was made to review their refund policy.