Shipping & Returns

Shipping, Returns & Warranty 

Shipping Charges 

Shipping options are provided at the time of checkout. We offer Standard and Express shipping. 

We ship to all 50 States. 

We do not ship to PO Boxes, U.S. Territories (Puerto Rico, Guam, Northern Mariana island, U.S. Virgin Islands, American Samoa), and military bases (FPO & APO) due to some items being hazardous through air freight.  

We do not ship to 3rd party freight forwarders.  

Ground Shipping 

We offer FREE ground shipping on orders over $35. Please note the subtotal must be over $35 after any applicable discounts.  

$6.95 shipping charge applies for orders less than $35. 

Actual charges are displayed in checkout. 

Lansinoh ships most orders within 1 business day of receipt. 

Please see below for a map of estimated transit times using DHL Ground 

Express Shipping 

$15 for 2-Day Shipping: 2-Day shipments are delivered via UPS 2nd Day Air®. 

$20 for Overnight Shipping (next day): Overnight shipments are delivered via UPS Next Day Air®. 

All expedited orders must be placed by 12pm ET in order to ship the same day. 

Any expedited orders placed after 12pm ET will ship the next business day. 

Orders are not processed, shipped, or delivered on weekends or holidays. 

Canada & International Shipping 

We currently do not ship to Canada or other international locations. 

We do not ship to 3rd party freight forwarders. 

Shipping Carriers 

The carrier we use for Ground and Express shipments is DHL. Please note that DHL does not ship to PO Boxes. 

Delivery Information 

Lansinoh ships most orders within 1 business day of receipt. Shipping options are provided at the time of checkout. 

Returns 

Lansinoh products are personal hygiene items and cannot be returned. All sales are final.  

For items purchased at stores, please contact the store where the purchase was made to review their refund policy. 

Warranty 

Our pumps are covered by a 1-year limited warranty and the original pump parts are covered under a 90-day limited warranty. The limited warranty only covers manufacturer defects. The warranty will not cover accidental damage, product misuse, damage from liquids or drops, or lost/stolen products. The warranty is applicable only to the original purchaser/receiver of the pump is not transferable to a second party. Our warranty is only applicable for items in the United States and Canada. For any questions, please contact our Customer Care team at 800-292-4794 or customerservice@lansinoh.com.